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| TEL electronics Call Accounting |
TEL electronics, inc. (TEL) was formed in 1980 by Dr. John L. Gunter. TEL has nearly 50,000 installations in the United States, Canada, and the Caribbean Islands. TEL distributes its products through a network of over 3,500 resellers and dealers throughout the country. These qualified dealers sell, support, and install TEL equipment.
TEL is the only exclusive and preferred call accounting vendor for Choice Hotels (Comfort, Quality, Sleep, Econolodge, and Clarion) and is approved by Best Western International, Hilton, Marriott, and many others. An estimated 70% of Choice and Best Western hotels are using TEL equipment. TEL is also a preferred call accounting vender for Shilo Corporation, Hudson Hotels, Resort Condominiums International (RCI), Tharaldson Development, Microtel Inns and Hampton Inns.
TEL's products include hospitality standalone and software products such as the INN-FORM XL™, the INN-FORM Plus™, INN-FORM PC™, and for businesses, TEL offers the WIN-SENSE 32™. TEL's business products are installed in locations such as Nordstrom, the Ute Indian Tribe, the U.S. Ski Team, law firms, telemarketing companies, doctor offices, hospitals and most prisons in the U.S.
TEL products are designed to be accurate and user friendly, and are the most reliable in the industry. TEL's products interface to any telephone system (PBX) with SMDR or CDR capability and to almost every property management system ever sold!
Call Accounting for Hotels, Motels, and Resorts |
Hotels can...
- Recover phone costs
- Generate revenue with custom mark-ups and surcharges
- Record calls in real-time
- Detect misuse and abuse
- Optimize phone system performance
- Post calls automatically to the Property Management System
- Allocate costs by department or extension
- Set special phone rates for VIP guests
- Decrease billing errors
- Monitor wakeup calls (when set and if they were answered)
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INN-FORM XL
The INN-FORM XL hotel call accounting system has been synonymous with the hospitality industry for more than 20 years. With over 20,000 system installations in the United States, Canada, and the Caribbean Islands, the INN-FORM XL is the most popular call accounting system available today.
The INN-FORM XL can store up to 1,800 call records as a standalone call accounting system or can be interfaced to virtually all property management systems to store an infinite number of records. This call tracking system can be interfaced to any telephone system which generates SMDR data.
Features Include:
- Automatic call posting to the Property Management System
- Real-time call costing and reporting
- Custom markups, surcharges, and grace periods for different call types
- Easy install and use (rates and settings are set before delivery)
- Management password protection
- Ability to download rates remotely (via flash chip and internal modem)
- Flexible property management system interfaces (HX/HB/MR)
- Compatible with all major hotel PBX systems
- Includes customized tariff data from AT&T, Verizon, or Sprint
- Local call threshold billing
- 911 call alarm
- Change/add guest administrative extensions
- Serial or parallel printer capabilities
- 30 days free technical support
- 2-year manufacturer's warranty
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INN-FORM PLUS
The INN-FORM PLUS call accounting system is the "Big Brother" to the INN-FORM XL and is designed to interface to most property management systems as well as store calls in its own memory for Property Management System backup and customized reporting.
The INN-FORM Plus call tracking system can store up to 60,000 call records and can be interfaced to a property management system to store an infinite number of records. This system can be interfaced to any telephone system which generates SMDR.
Features Include:
- Automatic call posting to the Property Management System and internal storage of calls
- Real-time call costing and reporting
- Trunk reporting capabilities
- Custom markups, surcharges, and grace periods for different call types
- Easy install and use (rates and settings are set before delivery)
- Management password protection
- Business features, including department allocation (gift shop, restaurant, etc.)
- Department and cost center options
- Flexible property management system interfaces (HX/HB/MR)
- Compatible with all major hotel PBX systems
- Includes customized tariff data from AT&T, Verizon, or Sprint
- Theshold billing for 8xx and local calls
- 911, 311, and credit limit alarms
- Current call reports
- Change/add guest administrative extensions
- Parallel printer capabilities
- 30 days free technical support
- 2-year manufacturer's warranty
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INN-FORM PC
Call accounting software for hotels, such as the INN-FORM PC version 1.3 is a popular choice for many properties. This Windows-based call accounting software provides flexible and accurate call tracking and phone billing for hotel managers and staff.
The INN-FORM PC is designed to interface with most Property Managment Systems and to all major hotel PBX systems. It was designed to imitate the features of the INN-FORM Plus call accounting system, but in an easy-to-use software format.
Features Include:
- Flexible onsite phone system and property management system interfaces
- Runs on a server with the Property Management System (PMS) or on a local PC
- 35 types of call charges with percentage cost adjustments
- Change/add department, cost center, and trunk access codes
- Audit, check out, extension, and trunk reports
- Call processing, PMS interface, and report modules
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